Whether you're buying, selling, refinancing or building your dream home, you have a lot riding on your loan specialist. Since market conditions and mortgage programs change frequently, you need to make sure you're dealing with a top professional who is able to give you quick and accurate financial advice. I have the expertise and knowledge you need to explore the many financing options available.
I have managed production teams, have led the local mortgage banking industry, and headed state mortgage banking industry groups as their president.
Currently, I focus solely on production and the loan that I work for you is my biggest priority. My most important priority is you, and I return all phone calls and emails in a timely and professional manner. Generally, you will hear back from me within the hour if you do not get me on your initial call or email. In today's fast moving mortgage environment, I believe that is tremendously important. My motto is "I will treat you and your loan as how I would expect to be treated if I were in your shoes". For the best service and the most competitive rates in the industry, you will find my support staff, as well as myself, to be most accommodating in Hampton Roads.
I look forward to working with you VERY SOON! Ensuring that you make the right choice for you and your family is my ultimate goal. And I am committed to providing my customers with mortgage services that exceed their expectations. I hope you'll browse my website, check out the different loan programs I have available, use my decision-making tools and calculators, and apply for a loan in just a few easy steps with the short form Application.
After you've applied, I'll call you to discuss the details of your loan, or call to set up an appointment with me. As always, you may contact me anytime by phone, fax or email for personalized service and expert advice.
"Great from start to finish, both Frank and Tammy were very helpful and responsive to any questions I had. They made the process of obtaining a loan as easy as possible and were very friendly/outgoing. I would highly recommend both of them to any of my friends/family." - G. Potter
"More than just a wonderful experience, this was more of a dream come true. Mr. Frank Malbon and his assistant Ms. Tammy Dail are remarkable individuals. They take care of the customer, point blank. Every aspect of conducted business surrounds the customer's needs and wants and they keep you involved throughout the process. This magical pair will go all out for you, as they did for me and the many people before me and you. Do you want an EXPERT, HONESTY, COMMITMENT, RELIABILITY and much more? well I did and I found it working with Mr. Malbon and his office. If you are her you are in the right place.
"I got more than I would have asked for. In customer service, you will not always please every body. As an old soldier who has been on the battle field, I am inpatient, edgy, rushy and demanding. You guys catered to me and my needs and left me more than satisfied. Your system works maintain and keep it up. Thank you so much." - E. Royer
"Working with Frank Malbon was a wonderful experience. We were always greeted warmly and professionally. He went above and beyond to make our dream of purchasing our home a reality." - K. Gelwick
"THF was a great team to work with! Frank and his team worked hard to help us throughout the purchasing process and made sure we were on track up through the closing. Thanks for making the process easy!" - A. Wilson
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I want to earn your business for life. You can also count on me to help your family and friends whenever they need a mortgage.
I know that you want a great rate when you purchase or refinance a home! Our company offers some of the best rates in the industry.
Getting a mortgage requires a lot of communication. Our team will remain in constant contact with you throughout the process.
I know that time is of the essence whenever you’re buying or refinancing a home. I am committed to a quick and efficient closing.